Carecircle Charity Support Programme

Caring for
the carers.

Charities care for people, support families and strengthen communities. Their work spans frontline support, research and policy. Carecircle is committed to giving that work practical technology.

The Carecircle Charity Support Programme offers successful applicants one branded Hub and up to five Rooms free during the agreed partnership term.

A person connected by a continuous red line to a network of people offering support

We care about the people doing that work. Through this programme, charities can bring their community, trusted information and activities together in a space of their own, with their own branding and links.

We agree the setup, onboarding and guidance for your administrators and moderators, alongside membership, visibility, permissions, usage and support. Members retain control over how their personal information is shared.

The core package is free for the agreed partnership term. Your usage allowance, support and partnership term are agreed before you start. Optional premium services, bespoke work and some future features may carry a charge. We explain any proposed charges in advance, and paid services require your agreement.

An application programme

Tell us about
the work you do.

The programme is for charities. We ask about your charity’s status, purpose and community so we can understand your work and assess the support requested.

Whether your charity is small, newly established or already serving a wider community, explain its status and how it is governed.

How we assess applications

  • Your organisation’s purpose and the benefit to the people you support.
  • How you would use the Hub and Rooms, and whether the platform fits those needs.
  • Your community’s expected usage and the support needed to get started.
  • Your arrangements for managing the space and supporting safe participation.

Applications are reviewed individually, taking account of fit and available capacity. Applying does not guarantee acceptance or create a Hub automatically.

From application to community

A conversation.
Then an agreed plan.

You do not need a detailed project plan to apply. Tell us what you do and what you would like to achieve.

  1. 01

    Introduce your charity

    Complete the questions below and send your application to the Carecircle team.

  2. 02

    Explore the right support

    We review your application and may contact you to understand your needs and discuss the proposed package.

  3. 03

    Agree and get started

    If accepted, we agree the package, usage and partnership terms, then work together on configuration, training and launch.

  1. 1 Your charityPurpose and status
  2. 2 Your plansCommunity and support
  3. 3 Your contactReview and send
About your charity

Fields marked optional can be left blank.

A short description of your charity’s purpose, community and main activities is enough.
This helps us understand your charity’s scale and resources.
A few practical questions

Before
you apply.

Is everything on Carecircle free through this programme?

The agreed core package is free for the term set out in your partnership agreement. Premium services, bespoke development, integrations and some future features may carry a charge. These are discussed and agreed separately.

What if our charity has a different registration status?

Choose “Other charity status” and explain your charity’s status and governance. Include the relevant regulator or register where applicable. Each application is assessed individually.

What happens if our community grows?

We agree the initial usage allowance with you and review it as your community develops. Additional usage or services are discussed before any new charge is agreed.

Does running a Hub give us access to members’ private health records?

No. Members remain in control of voluntary sharing. Access depends on the agreed purpose, permissions and appropriate consent; operating a Hub does not give your organisation unrestricted access to private information.

Explore Carecircle

A practical starting point

Shape it around your service

    Multilingual participationGoverned accessReusable foundations
    For organisations

    Request a demo.

    Tell the Carecircle team about your organisation and the need you want to address.

    This opens a draft in your email app. Your request is sent when you send that email. You can also contact contact@carecircle.org.

    Website information

    A first look at
    what's possible.

    This is a proposed Carecircle website. Product graphics and the language interaction are illustrative. The example answers stay in this browser and are not submitted to Carecircle.

    Enquiries open in your own email app and are sent only when you choose to send them. For Carecircle's current information governance and privacy documentation, contact contact@carecircle.org.

    For individuals and families

    Suggest Carecircle to
    your care organisation.

    Share this message with a care team, service provider or organisation you think could benefit. They can contact Carecircle to request a demonstration.

    Open in email

    Choose the recipient in your email app. Nothing is sent from this page.