Imagine care connected around you.

Tell your
story once.

Your personal history, stored safely
and under your control.

When you need help, the people, information and services around you should work together. Find support, understand your next step and keep the people who care connected.

Carecircle gives organisations configurable, multilingual technology to connect care, community and research around each person.

Two people seated and talking together
One useful tool. A world of possibility.

A survey. A service.
An ecosystem.

No job too small. No vision too big. Procure the capability you need today, with the same foundations ready to connect more when you need them.

A survey

A charity listening to its members. A research team gathering experiences. One focused questionnaire can be the whole brief.

A service

A council guiding people to support. A team bringing reporting, information and follow-up into one configured programme.

An ecosystem

Several organisations contributing around the same person, with their own roles and responsibilities and governed access to information.

A professional configuring reusable identity, information and communication capabilities for a person, a group or a population
Powerful technology. Your expertise.

Shaped by the people
who know the need.

Professionals configure questions, content, languages, roles and workflows around their population. Shared identity, person-owned information, relationships and consent connect the capabilities.

A point solution can be useful on its own. Those shared foundations let it become part of a connected, scalable service.

How configuration works
Wherever your organisation contributes

Many roles.
One person.

Care reaches beyond healthcare. Wherever your organisation contributes, Carecircle helps you deliver on the promise you make to people.

01

Health and social care

Support reporting, communication and continuity around the people and families you serve.

02

Councils and public services

Understand needs and connect relevant housing, welfare and community support.

03

Education and employers

Understand support needs and connect people with relevant information and services.

05

Research and universities

Enable inclusive participation and longitudinal information that can inform care and research.

06

Pharma and life sciences

Bring people's experience into research and programme design through consented, governed participation.

For pharma and life sciences

Health, social care, education, housing, employment, community and research all have a part to play. Carecircle helps those contributions connect around the person.

Our commitment to charities

Caring for
the carers.

Charities support people through everyday challenges, bring communities together and give lived experience a voice in research and policy. We want to help that work go further.

How Carecircle supports charities

Powerful technology.
Practical support.

Through the Carecircle Charity Support Programme, successful applicants receive one branded Hub and up to five Rooms free during their agreed partnership term.

A space to connect your community, share trusted information and support the people who rely on you.

Charity Support Programme and application
NHS Wales / GIG CymruWales Rare Care Centre
In practice with NHS Wales

Connected care.
Beyond the appointment.

The Wales Digital Rare Care Centre brings health, social care and everyday support together around people living with rare diseases. One configuration of Carecircle’s wider platform.

Powered by Carecircle under a five-year NHS Wales agreement.

“I have seen rare disease communities engage with one another, reducing isolation and facilitating shared learning.”

Rhiannon EdwardsRare Disease Consultant Nurse, All Wales Medical Genomics Service
Share information. Connect expertise.

Work with the Wales Digital
Rare Care Centre.

The Wales Digital Rare Care Centre is on a mission to improve the rare disease experience for people in Wales and beyond, through sharing information and collaborating across communities, services and research.

Would you like to learn more, share knowledge or explore working together?

Person-centred by design

Information that
cares.

One person. One trusted story.

Breaking down barriers.

Between people and the care they need. Between agencies and organisations. Across languages and countries.

You should not have to start again with every service. Your information should help the right people understand what matters to you, with sharing under your control.

A person walking towards their personal information card, connected by one continuous red path
Why this matters

“Information is only useful when it can be understood by the people it impacts.”

Emily Taylor, Violet’s motherWriting about her family’s experience of rare disease care.Read Emily’s story at Cardiff University
Your need comes first

What do you
want to do?

Someone shares what they need, in their preferred language. Relevant information guides the next step. The right people can follow up, with agreed permissions. Configure the capabilities that make that experience work for your service.

Care, community and research work through relationships. The technology makes those relationships more useful.

Multilingual participation

Every voice
belongs.

People should be able to understand information and express what matters in the language that works for them.

Carecircle supports multilingual content, questionnaires, AI-assisted interactions and communication across supported workflows.

Try the same interaction in a different language.

Explore multilingual participation
One interaction. Different languages.Try it
A moment for you01 / 01
What matters most to you today?

Choose the answer that feels right for you.

An illustrative interaction. No information is sent.

Governance and data sovereignty

Your information.
Your choice.

Data belongs to the person it relates to.
It is not a company asset.

Information is shared from the platform with the owner's express consent. Defined purposes, roles and permissions govern how others participate.

Clear responsibilities.

Each organisation retains responsibility for its service, with configured purposes, roles, permissions and permitted AI actions.

Data sovereignty.

Service arrangements define where information is held, who can access it and the laws that apply.

Deployment details

Service arrangements address storage, AI processing, logs, backups, administrative access and the laws and rules that apply.

Research with a clear purpose.

Research access has its own defined purpose, protocol, consent and permissions.

Governed, configurable AI

AI that works
within your rules.

Carecircle’s orchestration layer brings authorised information and tools together to help people find answers and professionals complete tasks. Your organisation defines the purpose, rules and permitted actions.

Personal data is never used or shared to train AI models.

How Carecircle uses AI
What comes next is yours to shape

What could Carecircle
do for you?

One requirement or a bigger ambition.
Let's start with what matters.

Explore Carecircle

A practical starting point

Shape it around your service

    Multilingual participationGoverned accessReusable foundations
    For organisations

    Request a demo.

    Tell the Carecircle team about your organisation and the need you want to address.

    This opens a draft in your email app. Your request is sent when you send that email. You can also contact contact@carecircle.org.

    Website information

    A first look at
    what's possible.

    This is a proposed Carecircle website. Product graphics and the language interaction are illustrative. The example answers stay in this browser and are not submitted to Carecircle.

    Enquiries open in your own email app and are sent only when you choose to send them. For Carecircle's current information governance and privacy documentation, contact contact@carecircle.org.

    For individuals and families

    Suggest Carecircle to
    your care organisation.

    Share this message with a care team, service provider or organisation you think could benefit. They can contact Carecircle to request a demonstration.

    Open in email

    Choose the recipient in your email app. Nothing is sent from this page.

    Wales Digital Rare Care Centre

    Work with
    the Centre.

    Tell us what you would like to explore. This enquiry goes to Carecircle, the Centre’s technology partner, about working with the Wales Digital Rare Care Centre.

    Please describe your interest without including medical records or personal health information.

    This opens a draft to contact@carecircle.org. Your enquiry is sent only when you send that email.

    Show enquiry text