Privacy Policy


Last Updated February 20, 2018

Welcome to the CareCircle website operated by Open Systems Technologies DE, LLC (the “Company”). CareCircle is committed to respecting and protecting your privacy. To that end, we have prepared this privacy policy ("Privacy Policy") to describe our information gathering, dissemination and protection practices for the Service. The terms “CareCircle,” “OST,” “we,” “us,” and “our” refer to the Company. The terms “you,” “your,” and “yours” refer to the user/customer using the Service. This Privacy Policy is governed by our Terms of Service.

CareCircle Privacy Overview

CareCircle is dedicated to helping you share information with friends and family during and after a health event.  When you set up a CareCircle account, we will provide a platform for you to share updates about your or a loved one’s progress.  Our goal is simple: to make it easy for you to control and provide information to friends and family. 

CareCircle contains information and tools regarding health, wellness, and communication.  You can create an individual site and visit other user sites (each a “CareCircle Page”) and use other tools to discuss, learn, and offer support to others experiencing a health event.

This Privacy Policy is meant to help you understand the information we may gather about you when you visit the CareCircle website or any CareCircle Page, how we may use and disclose that information, and how you can control, correct, and/or update the information. 

By visiting the Carecircle website or any CareCircle Page, you are accepting the policies and practices described in this Privacy Policy.  Each time you visit, you agree and expressly consent to our collection, use and disclosure of the information that you provided as described in this Privacy Policy.

Collection of Information

"Personal Information" means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, or occupation.

We collect and maintain Personal Information when you register for a CareCircle Page, either to create your own or visit someone else’s page, including your name, email address, screen name, password, demographic information, and other information and topics that may interest you.

The Service collects Personal Information when you link your email account(s) (each, a "Connected Account"), connect a third party account, for example a Linkedin or Facebook account (each a “Linked Account”), and communicate with us or other users.

We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information (as described below) and the page you request.


The Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics. When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Service may not work properly. By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.

Use of Information

We use Personal Information to facilitate and improve the Service and to communicate with you. Generally, we use Personal information to map your network of contacts as well as identify the topics your contacts may be familiar with, aggregate contact information across the Service, and identify the strongest connections among your contacts. We may send email to the email address associated with your Connected Account for informational and operational purposes, such as product announcements, account management, customer service, or system maintenance.

We may use non-Personal Information such as demographic data to analyze and develop our marketing strategy and further improve the Site and our products and services.

We may use Personal Information to customize advertisements that you see based upon the information that you provide us, geographic location, data we receive from third parties, or your behavior when using the Service.  [MAY WANT TO ADD THIRD-PARTY VENDOR INFORMATION]

Information Sharing and Disclosure

We will not sell or rent your Personal Information to third parties except as described in this Privacy Policy. We may disclose your Personal Information to other companies or people under any of the following circumstances:

  • when we have your consent to share the information.
  • if sharing the information is reasonably necessary to provide the Service, in which we will only provide the information reasonably needed to deliver the Service.
  • if we believe in good faith that we are required to do so by law, in connection with litigation, to prevent a crime, or to protect personal safety, the public, or the Site.
  • in connection with a sale or merger with another entity or if the Company should ever file for bankruptcy or have its assets sold to another entity.


We take reasonable precautions to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at


The Service is not intended for or directed to persons under the age of 13, and we will not knowingly collect information from such persons. Any person who provides information to us through registration or in any other manner on the Site represents to the Company that they are 13 years of age or older. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.

Third Party Sites

The Service interacts with the Connected Accounts and Linked Accounts and may contain links to other sites and services (collectively, "Third Party Services"). The Company is not responsible for the privacy practices of such Third Party Services. We encourage you to read the privacy statements of each Third Party Service that you link to your User Account or otherwise interact with in connection with your User Account.

International Users

By using the Service, you will transfer data to the United States. By choosing to visit the Service or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California and the adjudication of any disputes arising in connection with the Company or the Service will be in accordance with the Terms of Service. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.

Your Consent to this Privacy Policy

By using the Service, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the beginning of this page. If we change our Privacy Policy, we will post those changes on If we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify users via email (if an email address has been provided) or display a notice on We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect. Your continued use of this Service constitutes your agreement to this Privacy Policy and any updates.